Looking beyond the 4 Ps of the marketing mix, SIL knows that what sets one product manufacturer different from the other is his capability of extending support and being available to the customer. Our wide network along with the capability to provide a prompt after-sales service is what sets us apart. We keep the relationship with the customers and take on full responsibility for our products. Our service capabilities not only span across our own brands but also to the products we distribute. We are adept at providing services across Telecom, IT, and Consumer Electronics. Our presence at over 150 locations including even remote towns provides us with the proficiency of servicing our consumers timely. We even offer home service in remote locations.

Our Service Motto is

-	Getting it right the very first time
-	Listening to customers
-	Handling complaints in a constructive way
-	Being assertive when under pressure
-	Communicating clearly
-	Making it easier for all colleagues to help customers

Quick Facts in a glance:

• Located in over 100 cities
• Over 300 service centers across India
• Provide home service in remote locations
• Component level repair capability
• Brands Serviced:
  • Sony Ericsson
  • Benq Siemens
  • Salora
  • TEAC
  • Iriver MP3
  • Fusion Car Audio